How many cups of tea does a 2oz package make?
With the industry standard of one teaspoon of loose tea per 8 ounces of water, you should be able to make around 19 cups of tea per 2oz package.
Some spooky witches (we are spooky witches) measure with their hearts, which may result in more or less cups of tea per package.
Are your products sustainable?
Yes, our tea packaging is compostable! Please visit elevatepackaging.com for more information.
How do I contact Spooktacular Tea Company?
Please use the 'Contact Us' page to send us an email. Our response time is within 2-3 business days.
Shipping and Delivery
How long does is it take to process an order?
Please allow 2-3 business days for your order to be processed for shipping.
What is the estimated delivery time?
Delivery time depends on location, however, it typically is 5-7 business days. Please refer to your order status page for updates.
Do you ship worldwide?
Currently we only ship within the United States. However, if you live outside the United States and would like to purchase tea, please contact us.
Refunds and Exchanges
What is your refund and exchange policy?
Spooktacular Tea Company is dedicated to our customer's complete satisfaction. If you receive an order that does not meet your standards, you may be eligible for a refund or exchange. You must reach out within 30 days of purchase to initiate a refund or exchange via our ‘Contact Us’ page. Refunds are decided on a case-to-case basis.
Due to health and safety concerns, we do not accept returns. However, if you receive the incorrect product or if the product is damaged in any way, please utilize our 'Contact Us' page to request an exchange.
I received my tea and the tea package was damaged. What do I do?
Please utilize our 'Contact Us' page to request an exchange or refund. Please be prepared to provide a photo of the damaged tea package.
I received the wrong tea. What do I do?
Please utilize our 'Contact Us' page to request an exchange or refund. Please be prepared to provide a photo of the incorrect tea package.
I don't like the taste of my tea. What do I do?
Due to health and safety concerns, we do not accept returns and we do not process refunds for issues that were not the error of Spooktacular Tea Company.